Who we are
If you have any concerns or would like more detail about how we process your Personal Data, you can contact us using [email protected]
How long we keep your Personal Data
Whenever your data is kept by BestBet360 we will ensure that it is appropriately protected and only used for acceptable purposes.
We will keep your data for the period that you are a customer of BestBet360.
If you are no longer a customer of BestBet360, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.
Why we process your Personal Data
If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing services required to run your account. Not providing your Personal Data may mean we are unable to provide you with products or services.
Telephone calls to and from our Customer Contact Centre may be recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
Social Features of Our Products
If you choose to participate in any of the social features that we provide with our products (such as chat rooms) BestBet360 may store, record or otherwise process this data.
For more information on these rights, you can contact [email protected]
Changes to our Privacy Statement
We may update this policy from time to time, so please review it frequently.
WHAT INFORMATION IS STORED ON YOUR DEVICE/S
When utilising BestBet360’s various services and features, with your consent, we may store certain information on your device/s. This information is technically called "cookies.” Cookies are small text files containing letters and numbers for the purpose of taking note of your preferences. Cookies are stored on your device/s whenever you utilise our amenities, features and functions, whenever you browse our websites.
We also sometimes make use of local shared objects, called "flash cookies". "Flash cookies" are similar to browser cookies. They also enable us to remember your browsing sessions on all the pages of our websites.
Neither cookies nor flash cookies can be used to access your device/s or make use of any information that is stored on your computer/s or mobile device/s.
These systems are used to track your use of our services by keeping a record of your personal preferences and likes.
Cookies allow us to scrutinise and examine the traffic to our site, which in turn allows us to improve the experience for all our customers. It also simplifies and speeds up the process for you to access the features and functions.
We use flash cookies and other cookies to help us show you more appropriate and focused information.
REQUIRED OBLIGATORY COOKIES
Required, vitally necessary cookies are used to allow users to navigate the website and use all of its features, such as gaining access to the secure areas of the website or for completing financial transactions. Without these cookies, you would not be able to use our websites proficiently.
These cookies will keep all the information we receive during the registration and will enable us to identify you as a customer. This helps us to provide you with the all the functions you require. We may also use the data to have a deeper knowledge of your online interests and preferences and to continually improve your time and experience on our site.
Our servers use three different types of cookies:
"Session-based" cookies: This type of cookie is only assigned to your device for the period of your visit to our site. A session-based cookie assists you in navigating the pages on our site quicker and more efficiently. if you are a registered player this also enables and improves our ability to give you information that is more relevant and beneficial to you and your time spent on the site. This cookie automatically terminates whenever you close your browser.
"Persistent" cookies: This type of cookie will stay on your computer for a certain period of time, depending on the cookie itself. Flash cookies are also persistent.
"Analytical" cookies: This type of cookie allows us to recognise and count the number of visitors or hits on our site and to have a better understanding of how visitors use our services. This helps us advance the particular way our sites work by safeguarding, for example, that you can log in and quickly find what you are attempting to.
You are always the judge, and you always have the alternative of whether to accept or decline cookies.
Most web browsers, by default, accept cookies. If you prefer to, you can change your personal browser settings to manage your cookie files.
Use your web browser to: -
delete all cookies;
block all cookies;
allow all cookies;
block third-party cookies;
clear all cookies when the browser is closed;
open a "private browsing"/"incognito" session that allows you to browse the Internet without storing any data locally;
Install add-ons and plug-ins to extend browser options.
You can modify your Flash Player settings to block the use of any flash cookies. The settings manager of your Flash Player allows you to manage your settings for this.
If you choose to decline all cookies in the browser, unfortunately, you will not be able to use some of the features and services on our site.